Delete your Basstok account
Basstok Members can initiate deletion in the product or through the external support route below. Account deletion is not temporary deactivation.
Delete from Basstok
While signed in, open Account, choose Request account deletion, review the confirmation, and submit the request. Basstok records the request, revokes active sign-in and delegated application credentials, signs the account out, and prevents a new sign-in while fulfillment is pending.
The confirmation means the request has started; it does not claim that every associated record has already been erased. Basstok or the responsible community operator completes the request and handles associated data within the time required by applicable law.
Request deletion without the app
Email mail@basstok.com with the subject Basstok account deletion request. Include the Basstok community address and the email address associated with the account. We or the responsible community operator will verify control of the account before acting. Do not send credentials or sign-in links.
What is deleted
On fulfillment, the account record, authentication data, active credentials, and personal data associated with the account are deleted unless a specific legal or legitimate security, fraud-prevention, safety, or dispute obligation requires limited retention. User-generated Content and other associated data are included in the request; they are not categorically retained merely because they were shared.
Where a record must legitimately remain—for example, limited evidence needed to address abuse, security, a legal claim, or a binding retention duty—access remains restricted and the record is kept only as long as the applicable purpose requires.
For the status or scope of a request, contact mail@basstok.com.